Compliments and Complaints

We value your feedback to help us improve our services.  Tell us what you think in our short survey.

If you want to make a complaint, we have the following methods you can use.

• Submit an online form from this link. Online Complaint form
• Download the pdf form from this link. PDF Complaint form

If sending via PDF form, complaints should be addressed to the Director and posted or emailed to us:

Locked Bag 11
Darwin NT 0801

info@legalaid.nt.gov.au.

If you find it difficult to make a written complaint because of literacy, language, or disability, please tell us.

We will acknowledge your complaint in writing.

For more information, you can read our Complaints Handling Procedure here.