Compliments and Complaints
We value your feedback to help us improve our services. Tell us what you think in our short survey.
If you want to make a complaint, we have the following methods you can use.
- Submit an online form from this link. Online Complaint form
- Download the pdf form from this link. PDF Complaint form
If sending via PDF form, complaints should be addressed to the Director and posted or emailed to us:
Locked Bag 11
Darwin NT 0801
If you find it difficult to make a written complaint because of literacy, language, or disability, please tell us.
We will acknowledge your complaint in writing.
For more information, you can read our Complaints Handling Procedure here.