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Compliments and Complaints

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We value your feedback to help us improve our services.  Tell us what you think in our short survey.

If you want to make a complaint, we have the following methods you can use.

If sending via PDF form, complaints should be addressed to the Director and posted or emailed to us:

Locked Bag 11
Darwin NT 0801


If you find it difficult to make a written complaint because of literacy, language, or disability, please tell us.

We will acknowledge your complaint in writing.

For more information, you can read our Complaints Handling Procedure here.



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