Being Safe with Money
You have rights when you buy things from a business in Australia. Everyone in Australia is protected by a law called the Australian Consumer Law. The Australian Consumer Law protects you when you buy things and pay for services. Everyone in Australia has the same protection. If you buy something and it doesn’t work, or it doesn’t do what it’s supposed to do, you can get help. Call the Legal Aid Helpline on 1800 019 343.
Legal Rights Booklet – available here in PDF
Being Safe With Money Guide – available here